Courses - IIHST

Higher Education

Diploma in English Language	3 Months
Basic Skills, Communication Skills, GD, Personality Development Skills, Interview Techniques & Advance GD. \r\n
Diploma in Call Center Training	6 Months
Introduction to BPO industry, Call center and Itâ€™s Hierarchy, Communication, Active Listening, Active Questioning, Sales Training, Accent Neutralization and Voice Improvement, UK & US accents, Tongue twister, Resume Preparation, Interview Process. \r\n
Diploma in Sales & Marketing Management	6 Months
Goals in Sales Management, Sales Force Management, Introduction to Distribution Management, Channel Management \r\n
Advance Diploma in Retail Management	12 Months
Overview of Retailing Environment and Management, Situational Analysis and Choosing a Store Location, Managing Retail Business, Delivering the Product, International Retailing. \\r\\n
Professional Diploma in Business Management	1 Year
Overview of Retailing Environment and Management, Situational Analysis and Choosing a Store Location, Managing Retail Business, Delivering the Product, International Retailing, Introduction of BPO industry, Interview Process, Basic fundamentals of computer, operating system, MS-Office, Internet Accounting Concepts, Company Setup, Accounts Managemen